Privacy Policy

Last Updated: August 8, 2025

Aria Allure operates this website and online store to provide customers with a secure and reliable shopping experience. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from ariaallure.com or communicate with us.

By using our website or services, you agree to the collection and use of your information as described in this Privacy Policy.

1. What Personal Information We Collect

We collect information that identifies or can reasonably be linked to you, including:

Contact Information
Name, email address, phone number, billing address, and shipping address.

Payment Information
Payment details such as card type, payment confirmation, and transaction records.
All payments are processed securely by third-party providers. We do not store your full card details.

Account Information
Username, password, preferences, and settings.

Order & Shopping Activity
Items viewed, added to cart, purchased, returned, exchanged, or canceled.

Communications
Information you provide when contacting customer support or sending messages.

Technical & Usage Data
IP address, device type, browser, and how you interact with our website.

2. How We Collect Information

We collect personal information:

When you create an account or place an order
When you contact us
Automatically through cookies and similar technologies
From service providers such as payment processors, shipping partners, and Shopify
From marketing or business partners

3. How We Use Your Information

We use your information to:

Process and ship orders
Handle returns and exchanges
Manage your account
Provide customer support
Send order and service-related communications
Improve our website and services
Prevent fraud and maintain security
Send marketing messages (you can opt out anytime)
Comply with legal obligations

4. How We Share Information

We may share limited personal information with:

Shopify (our e-commerce platform)
Payment processors
Shipping and fulfillment partners
IT, analytics, and customer support providers
Advertising and marketing partners
Legal authorities when required by law

We never sell your personal data.

5. Relationship With Shopify

Our store is powered by Shopify, which processes personal data to provide and improve the platform. Your information may be processed by Shopify and its partners, including in countries outside your own. Shopify’s privacy practices can be reviewed at their official privacy portal.

6. Cookies and Tracking

We use cookies to:

Enable website functionality
Remember your preferences
Analyze traffic
Provide personalized advertising

You can control cookies through your browser settings.

7. Children’s Data

Our services are not intended for children. We do not knowingly collect personal data from anyone under the age of 16.

8. Data Security & Retention

We use reasonable security measures to protect your information. However, no system is 100% secure.

We retain your data only as long as necessary to:

Provide services
Meet legal requirements
Resolve disputes
Enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction
Request deletion
Receive a copy of your data
Withdraw consent
Opt out of marketing

You can request these by contacting us.

10. International Data Transfers

Your information may be stored or processed outside your country. If transferred outside the EU or UK, legally approved safeguards will be used.

11. Policy Updates

We may update this Privacy Policy from time to time. The updated version will always be posted on this page.

Contact Us

If you have questions about this Privacy Policy or your data:

Store Name: Aria Allure
Email: info@ariaallure.com
Customer Service Hours: 9:00 AM – 6:00 PM (GMT+8)
Response Time: Within 24 business hours

Address:
156, Jalan Bukit Galena 6
Taman Bukit Galena
70200 Seremban
Negeri Sembilan, Malaysia