Shipping Policy
At Aria Allure, we aim to deliver your orders safely and efficiently. Below is our detailed shipping information:
1. Order Processing Time
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Standard orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
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Cut-Off Time: Orders placed before 3:00 PM (GMT+8) are processed the same day. Orders placed after this time are processed the next business day.
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During peak seasons or holidays, processing may take 5–7 business days due to high order volume.
2. Delivery Time
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After shipping, deliveries typically take 2–5 business days (Monday to Saturday, excluding public holidays).
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Delivery times may vary depending on your location and the courier.
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A tracking number will be emailed to you once your order ships.
3. Shipping Fees & Coverage
| Region | Shipping Fee (Orders < $40) | Free Shipping Threshold | Notes |
|---|---|---|---|
| United States | $5 USD | Orders $40 and above | Excludes P.O. boxes and military addresses |
| Malaysia | $5 USD | Orders $40 and above | Excludes P.O. boxes and restricted zones |
Please double-check your shipping address at checkout to avoid delays. Incorrect addresses or failed delivery attempts may incur reshipping fees.
4. Important Notes
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During rare courier delays due to weather, holidays, or unforeseen events, our customer service team will assist promptly.
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Orders are only shipped to valid residential or business addresses within the regions listed above.
5. Contact Information
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Email: info@ariaallure.com
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Customer Hours: 9:00 AM – 6:00 PM (GMT+8)
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Response Time: within 24 business hours
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Address: 156 Jalan Bukit Galena 6, Taman Bukit Galena, 70200 Seremban, Negeri Sembilan, Malaysia