Terms of service

Last Updated: August 8, 2025

Welcome to Aria Allure! The terms “we,” “us,” and “our” refer to Aria Allure. Aria Allure operates this store and website, including all related content, features, tools, products, and services (the “Services”), with the goal of providing you, the customer, a curated shopping experience.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or the Privacy Policy, you should not use or access our Services.

1. Access and Account

  • By using our Services, you represent that you are at least the age of majority in your jurisdiction and that you may allow minor dependents under your supervision to use the Services on your devices.

  • To use the Services, including browsing or purchasing products, you may be asked to provide personal information such as your email, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete.

  • You are responsible for maintaining the security of your account and all account activity. Accounts may not be transferred, sold, assigned, or licensed to another person.

2. Products

  • We make every effort to provide accurate representations of our products online. However, product colors and appearance may vary depending on device settings and screen types.

  • We do not guarantee that products purchased will meet your expectations or appear exactly as depicted.

  • Product descriptions, availability, and pricing may change at any time without notice. We reserve the right to discontinue or limit the quantity of products on a case-by-case basis.

3. Orders

  • Placing an order constitutes an offer to purchase. Aria Allure reserves the right to accept or decline any order at its discretion. Orders are only accepted after payment is received and confirmed.

  • Please review your order carefully before submission. Cancellation requests may not be accommodated after an order is accepted.

  • Purchases are subject to our Refund Policy and are intended for personal or household use, not for resale or export.

4. Prices and Billing

  • Prices, discounts, and promotions may change without notice. The price charged is the price in effect when the order is placed.

  • Prices do not include taxes, shipping, handling, or import/customs fees unless otherwise stated.

  • You agree to provide accurate and up-to-date payment information and to promptly update your account details as needed. You represent that you are authorized to use your payment method and will pay all charges incurred, including applicable taxes and shipping fees.

5. Shipping and Delivery

  • Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control.

  • Once products are transferred to the carrier, title and risk of loss pass to you.

Shipping Regions and Fees:

Region Shipping Fee (Orders < $40) Free Shipping Threshold Notes
United States $5 USD Orders $40 and above Excludes P.O. boxes and military addresses
Malaysia $5 USD Orders $40 and above Excludes P.O. boxes and restricted zones

  • Orders are processed within 1–3 business days, Monday to Friday, excluding public holidays. During peak seasons or holidays, processing may take 5–7 business days.

  • Delivery typically takes 2–5 business days after shipment, depending on location and courier. Tracking numbers are emailed upon shipment.

Contact for shipping inquiries: info@ariaallure.com

6. Intellectual Property

  • All content on the Services, including trademarks, text, images, graphics, videos, and design elements, are owned by Aria Allure or its licensors and protected under applicable intellectual property laws.

  • You may use the Services for personal, non-commercial purposes only. Unauthorized reproduction, distribution, modification, or public display of content is prohibited.

7. Third-Party Tools and Links

  • Any third-party tools or links offered through the Services are provided “as is” without endorsement or warranty. Use is at your own risk, and we are not responsible for third-party content or transactions.

8. Relationship with Shopify

  • Aria Allure is powered by Shopify. All sales and purchases are made directly with Aria Allure. Shopify is not responsible for any aspects of your transactions, including product quality, delivery, or related issues.

9. Privacy

  • Personal information collected is subject to our Privacy Policy. Shopify may also collect and process personal information as part of providing and improving the Services.

10. Feedback

  • By submitting feedback, you grant us a perpetual, worldwide, royalty-free license to use it. Feedback must not violate any third-party rights or applicable law.

11. Errors and Omissions

  • We may correct errors or inaccuracies in product descriptions, pricing, or availability at any time without prior notice.

12. Prohibited Uses

  • You may only use the Services for lawful purposes. Prohibited activities include harassment, misuse of content, spamming, uploading viruses, or violating any laws or rights of others.

13. Termination

  • We may terminate your access at our discretion without notice. You remain liable for all amounts due up to the termination date. Certain provisions, including Intellectual Property and Limitation of Liability, survive termination.

14. Disclaimers and Liability

  • Services and products are provided “as is” without warranties, express or implied.

  • Aria Allure and its affiliates are not liable for any direct or indirect damages, including lost profits or data, arising from use of the Services or products.

15. Indemnification

  • You agree to indemnify and hold harmless Aria Allure, Shopify, and affiliates from claims arising from your use of the Services or violation of these Terms.

16. Governing Law

  • These Terms are governed by the federal and local laws of the jurisdiction where Aria Allure is headquartered. You and Aria Allure consent to venue and jurisdiction in these courts.

17. Changes to Terms

  • We may update these Terms at any time by posting changes to our website. Continued use of the Services constitutes acceptance of changes.

18. Contact Information

Store Name: Aria Allure
Email: info@ariaallure.com
Customer Hours: 9:00 AM – 6:00 PM (GMT+8)
Response Time: Within 24 business hours
Address: 156 Jalan Bukit Galena 6, Taman Bukit Galena, 70200 Seremban, Negeri Sembilan, Malaysia